EVault Long-Term Storage Service

Pay-as-you-go Pricing and Comprehensive Service-Level Agreements (SLAs)


Pay for what you use. With the elastic capacity of EVault Long-Term Storage Service (LTS2), you can scale up or down storage usage as needed. Our pricing is based on the average amount of storage used each month, the amount of data transferred out, non-preservation request fees, and the minimum monthly fee. You can get an estimate monthly or yearly cost using our Pricing Calculator.

We offer three (3) types of accounts:

Account TypePayment MethodMonthly Minimum Fee
StandardCredit card$100
DeveloperCredit card$0
If you require term pricing, rather than pay-as-you-go metered pricing, please contact us.

Storage Pricing

Local redundancyMultiple copies of data in one geographic location$0.015/GB/month
Geo-redundancyData replicated across geographic zones (Available in 2014)$0.03/GB/month
Storage pricing applies to all account types.

Data Transfer Out Overage Pricing

Customers can transfer up to 5% of the average amount of data stored, free of charge, per month.
Data Transfer OutNotesPricing
Over WANData transfer out from EVault LTS2 to Internet$0.07/GB over 5% of the average amount of data stored for that month
Over direct connectData transfer out from EVault LTS2 using customer-provided direct network connectivityA custom quote is required. Please contact us.
Data transfer out overage pricing applies to all account types.

Non-Preservation Fees

Customer using our service for long-term storage of infrequently accessed, rich data are unlikely to see these fees. You can monitor access patterns and retention policy changes which affect these non-preservation fees.
Request TypeNotesPricing
Early deleteApplies to objects deleted in less than 90 days from creation$0.03/GB
Excessive Read API request50 free read or copy requests per GB of data per month$0.04/1000 requests beyond the first 50 requests
Small Write API requestEVault LTS2 is optimized and ideal for large objects$0.01/1000 write requests for objects < 1 MB (Average size)*
Non-preservation fees apply to all account types. *Fee not applicable if using the EVault provided cloud gateway option below with default cache page size settings.

EVault LTS2 Options**

** Available to Enterprise account type.
Cloud gateway (Onramp)Adds a cloud gateway (a virtual appliance), translating between a NAS device and EVault LTS2 REST APIs. The cloud gateway includes caching and encryption functionality.$0.005/GB/month
Cloud Gateway for medical/HIPAA-protected data (ePHI)For healthcare storage applications, we offer a gateway that enforces encryption. This gateway includes all of the onramp cloud gateway functionality, with the addition of encryption of data at rest. An Evault Business Associate Agreement for storing ePHI data will be offered only with this options. (Available early 2014)$0.005/GB/month
Cloud gateway (Deduplication)Includes all the functionality of the onramp cloud gateway plus data deduplication. The is independent of the onramp and not an add-on to the onramp option.A custom quote is required. Please contact us.
Data portabilityYou can transfer all or a portion of your data, once every two years without transfer and request fees. The transfer is limited to your average monthly storage over the past 2 years. Please see our Product Schedule.$0.002/GB/month
Data survivorshipEVault will continue to provide our LTS2 to you (a) for a minimum of six months following our notice of termination, or (b) following our completion of a bulk export of your data, whichever is longer. EVault will transfer the bulk export, on physical media to be determined in each customer situation, to your specified location. Please see our Product Schedule.$0.002/GB/month
Bulk import and export serviceData transfer service using portable media in and out of the EVault LTS2 cloudA custom quote is required. Please contact us.

  • All prices are in U.S. Dollars.
  • These prices apply to the United States and Canada.
  • For calculating your monthly cost, we use: GB = 1024 x 1024 x 1024 bytes; MB = 1024 x 1024 bytes
  • If you have any questions regarding our pricing, please contact us.

Service-Level Agreements (SLAs)

We know your data is one of your most valuable assets. We back our service with SLAs that define the terms of our responsibility for availability and durability. If we do not meet our target levels, we will proactively provide you with a service credit.
AvailabilityEVault will use commercially reasonable efforts to ensure that LTS2 is available at least 99.9% of the time during any calendar month.
DurabilityEVault LTS2 is designed to achieve a high degree of object durability. In the unlikely event of a data loss, however, EVault will provide you a service credit equal to the object storage fees paid for the lost object(s) during the most recent six-month period.